Privacy Policy
Effective date: 2025
At SMIRGL, your privacy is important to us. This Privacy Policy describes how we collect, use and protect your information when you visit our website https://ixbje6-ri.myshopify.com.
1. Information we collect
Personal data: Name, email address, address details, telephone number, payment details.
Non-personal information: Browser type, IP address, pages visited.
2. How we use your information
To fulfill orders and provide customer support
Sending transactional and promotional emails (only if you opt in)
To improve your experience on our website
3. Data sharing
We do not sell or rent your personal information. We may share it with trusted third parties only for the purpose of processing payments or delivering orders.
4. Cookies
We use cookies to improve your website navigation and analyze website usage. You can disable cookies through your browser settings.
5. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@smirgl.com.
6. Changes to this policy
We reserve the right to update this policy at any time. Changes will be posted on this page.
Complaints procedure
At SMIRGL, we are committed to providing a high quality experience. If you are not satisfied, we want to hear from you.
1. How to file a complaint
Please submit your complaint via our contact form at Contact Us or write to us at info@smirgl.com with the following:
Your name and contact details
Description of your problem
2. What happens next?
We aim to acknowledge your complaint within 2 working days and resolve it within 7 working days. If more time is needed, we will let you know.
3. Escalation
If you are not satisfied with our resolution, your complaint may be escalated to senior management for further consideration.